Value for Money Strategy 2025-28

Value for Money Strategy 2025-28

Application form for a bigger wheeled bin

Apply for Universal Credit

Apply to the EU Settlement Scheme

Cold Weather Payment

Garage application form

Home Contents Insurance Scheme

Mutual exchange application form

Notice to Quit form

Request for refund of rent form

Warm Home Discount Scheme

Winter Fuel Payment

Round Your Way magazine summer 2025

Round Your Way magazine summer 2025

Leaseholder insurance: Summary of cover

Shared ownership insurance: Summary of cover

Round Your Way magazine Winter 2024

Round Your Way magazine Winter 2024

Shared Ownership Guide

Safety guide for homeowners

Customer service review outcome report: ASB

Round Your Way magazine Summer 2024

Round Your Way magazine Summer 2024

Round Your Way magazine Winter 2023

Round Your Way magazine Winter 2023

Round Your Way magazine Summer 2023

Round Your Way magazine Summer 2023

Resident Association toolkit

Repairs and home maintenance guide

Landlord Performance Report from the Housing Ombudsman 2022/23

Damp and mould guide

Leaseholder handbook

Quick fix guides: repairs

Group Financial Statements 2023-24

Group Financial Statements 2022-23

Group Financial Statements 2021-22

Group Financial Statements 2020-21

Group Financial Statements 2019-20

Group Financial Statements 2018-19

Year End Performance 2024/25

whg credit rating information January 2025

Q3 Quarterly Performance 2024/25

Q2 Quarterly Performance 2024/25

Q1 Quarterly Performance 2024/25

Year End Performance 2023/24

whg credit rating information January 2024

whg credit rating information October 2023

Q3 Quarterly Performance 2023/24

Q2 Quarterly Performance 2023/24

Q1 Quarterly Performance 2023/24

whg Business Update July 2023

Year End Performance 2022/23

Q3 Quarterly Performance 2022/23

Q2 Quarterly Performance 2022/23

Q1 Quarterly Performance 2022/23

Q4 Quarterly Performance 2021/22

Q3 Quarterly Performance 2021/22

Q2 Quarterly Performance 2021/22

Q1 Quarterly Performance 2021/22

Q4 Quarterly Performance 2020/21

Q3 Quarterly Performance 2020/21

Q2 Quarterly Performance 2020/21

Q1 Quarterly Performance 2020/21

Q4 Quarterly Performance 2019/20

Q3 Quarterly Performance 2019/20

Q2 Quarterly Performance 2019/20

Q1 Quarterly Performance 2019/20

Sustainability Objectives Tracker 2025

Gender and ethnicity pay gap report 2024

Transparency disclosures Q4 2024-25

Transparency disclosures Q3 2024-25

Anti-slavery and Human Trafficking Statement 2024-25

Group Financial Statements 2023-24

Sustainability Report 2023/24

Transparency disclosures Q1 2024-25

Year End Performance 2023/24

Complaints self assessment

Gender and ethnicity pay gap report 2023

Landlord Performance Report from the Housing Ombudsman 2022/23

Social value report 2023/24

Social value report 2023/24

HACT social value report 2022

Sustainability Report 2022/23

Transparency disclosures Q4 2023-34

Transparency disclosures Q3 2023-34

Transparency disclosures Q2 2023-24

Transparency disclosures Q1 2023-24

Annual report 2022/23

Annual report 2021/22

Annual report 2020/21

Annual report 2019/20

Gender and ethnicity pay gap report 2022

Group Financial Statements 2022-23

Group Financial Statements 2021-22

Group Financial Statements 2020-21

Group Financial Statements 2019-20

Group Financial Statements 2018-19

Year End Performance 2022/23

Social value report 2022/23

Social value report 2021/22

Social value report 2020/21

Social value report 2019/20

Transparency disclosures Q4 2022-23

Transparency disclosures Q3 2022-23

Transparency disclosures Q2 2022-23

Transparency disclosures Q1 2022-23

Transparency disclosures Q4 2021-22

Value for Money Statement 2022/23

Safety in your block: Austin House

Safety in your block: Bamford House

Safety in your block: Barleyfield House

Safety in your block: Hamilton House

Safety in your block: Humphries House

Safety in your block: Jones House

Safety in your block: Little London House

Safety in your block: Newhall House

Safety in your block: Orlando House

Safety in your block: Severn House

Safety in your block: Smith House

Safety in your block: St Anne’s Court

Safety in your block: St Giles Court

Safety in your block: Thomas House

Safety in your block: Wood House

Safety in your block: Woodall House

Our Service Standards

Voids Letting Standards

Responsible Persons

Colleague Development Strategy

Colleague Wellbeing Strategy 2025-28

People Strategy 2024-27

Value for Money Strategy 2025-28

Value for Money Strategy 2025-28

Customers and Communities Strategy 2025-2028

Social Justice Strategy 2025-2030

Communications Strategy 2024-27

Our 2030 plan

Asset management strategy 2022-27

Customer Voice strategy 2023-26

Development Strategy

Housing strategy

Health and Wellbeing Strategy

Sustainability Strategy 2023-25

Diversity and Inclusion strategy 2024-27

Procurement information for suppliers

Purchase order terms and conditions

TSM year end update 2024/25

TSM Report April – Dec 2024

TSM Report April – Sept 2024

TSM Report April – June 2024

TSM year end update 2023/24