Home safety
We take our safety responsibilities very seriously and will work together with you make sure you can live safely in your home.
Fire precautions and what to do in an emergency
There are lots of things you can do to reduce the risk of a fire happening in your home and it’s important to know what to do if a fire does happen.
E-bike/e-scooter safety
Here’s some tips you can take to stay safe:
- Don’t charge in bedrooms or where escape routes can be blocked.
- Don’t charge your battery when you are out or while you are asleep.
- Unplug your charger once it’s finished charging.
- Always use the correct charger for your batteries and buy any replacements from a reputable seller.
Did you know?
In 2023 11 people lost their lives to fires involving e-bikes and e-scooters, with hundreds injured as a result of the fires caused by the lithium-ion batteries
Spotted something you’re concerned about?
If you notice a fire safety concern, please get in touch with us.
Asbestos safety
Asbestos materials can be found in most homes in the UK that were built before 2000. If asbestos materials are undamaged or they are in places where they cannot easily be disturbed, there is no significant risk to health. As your landlord, it is our responsibility to safely contain or remove asbestos from your home. We have a specialist licensed asbestos team that can offer advice, testing and removal where necessary.
Do not attempt to remove or disturb items that you think may contain asbestos. If you are concerned about asbestos in your home, please contact us.
Water safety
Sitting or stagnant water can be a breeding ground for deadly bacteria such as legionella. Breathing Legionella can cause a potentially fatal form of pneumonia. We carry out regular inspection and water safety testing of shared water systems in blocks of flats. However, it’s important you understand the risks and how to reduce them.
In individual homes, the risk of legionella is minimal. Taking the following simple precautions will help keep you safe:
- Flush through showers and taps for 10 minutes following a period of no use (i.e. after you have been on holiday or if a room is not in regular use)
- Keep all shower heads and taps clean and free from a build-up of lime scale, mould or algae growth
- Keep hot water on your boiler system at a temperature of 50°C or greater.
Building safety in flat blocks
FAQs
What should I do if my smoke detector isn’t working?
What should I do if there is a fire in my house?
Alert everyone in your home that there is an emergency. Leave quickly, closing your doors behind you. Follow your evacuation plan. If there is smoke, crawl along the floor, where the air will be clearer. Once you’re safely outside, phone 999 for the fire brigade.
