Home safety

We take our safety responsibilities very seriously and will work together with you make sure you can live safely in your home.

a green badge which reads 'safe homes, safe places'

Fire precautions and what to do in an emergency

There are lots of things you can do to reduce the risk of a fire happening in your home and it’s important to know what to do if a fire does happen.

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Test your smoke alarm regularly
A working fire alarm could save your life
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Know your escape route
How would you get out if a fire happened?
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Do not block or store things on escape routes
People need to be able to leave as quickly as possible
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Keep fire doors closed and check they are working
Help stop the spread of fire
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Allow us access
For essential maintenance services
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Spotted something you’re concerned about?

If you notice a fire safety concern, please get in touch with us.

Asbestos Safety

Asbestos materials can be found in most homes in the UK that were built before 2000. If asbestos materials are undamaged or they are in places where they cannot easily be disturbed, there is no significant risk to health. As your landlord, it is our responsibility to safely contain or remove asbestos from your home. We have a specialist licensed asbestos team that can offer advice, testing and removal where necessary.

Do not attempt to remove or disturb items that you think may contain asbestos. If you are concerned about asbestos in your home, please contact us.

Water safety

Sitting or stagnant water can be a breeding ground for deadly bacteria such as legionella. Breathing Legionella can cause a potentially fatal form of pneumonia. We carry out regular inspection and water safety testing of shared water systems in blocks of flats. However, it’s important you understand the risks and how to reduce them.

In individual homes, the risk of legionella is minimal. Taking the following simple precautions will help keep you safe:

  • Flush through showers and taps for 10 minutes following a period of no use (i.e. after you have been on holiday or if a room is not in regular use)
  • Keep all shower heads and taps clean and free from a build-up of lime scale, mould or algae growth
  • Keep hot water on your boiler system at a temperature of 50°C or greater.

Building safety in flat blocks

If you live in a block or taller building, visit our block safety page for more information.


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What should I do if my smoke detector isn’t working?
If your smoke alarm is faulty it’s really important you let us know on 0300 555 6666.
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What should I do if there is a fire in my house?

Alert everyone in your home that there is an emergency. Leave quickly, closing your doors behind you. Follow your evacuation plan. If there is smoke, crawl along the floor, where the air will be clearer. Once you’re safely outside, phone 999 for the fire brigade.

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Can I have a barbecue in my garden?
Yes, in the majority of our properties we allow you to have a barbecue, provided it is not indoors or on a balcony. Place your barbecue on level ground, well away from anything flammable like sheds, fences, trees or tents. Carefully supervise children and keep pets away. Barbecues give off carbon monoxide fumes for several hours after they go out, so don’t bring them indoors with you.
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Can I set off fireworks in my garden?
Large public displays in communal spaces are the best and safest way to enjoy fireworks. In the majority of our properties we allow fireworks. If you do decide to have your own fireworks display make sure you do not set fireworks off near your home or on a balcony. Follow the safety tips and guides at https://www.wmfs.net/safety/fireworks/