Rent a home

We have around 22,000 homes to rent across the Midlands, from one bedroom flats to larger family houses, as well as accommodation for customers aged 55 and over.

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Check your eligibility Join your council’s register How it works FAQs
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Join our housing register

You may be able to join our housing register. This depends on your housing need and if we have an open waiting list for you to join. You can check your eligibility for our housing register via our eligibility questionnaire.

Please note, we currently have a very high demand for our homes and waiting times are significantly long.

Check your eligibility for our housing register

Apply through your local council

We are not part of the council. Your local authority manages their own housing list which is completely separate from ours and will have different eligibility criteria. Councils will nominate people on their housing list to homes owned by local housing associations in the area, which means you could have access to more homes other than those owned by whg.

Walsall Council does not own any social housing but has its own housing register. This will give you access to homes owned by all the social landlords in the borough.

Join Walsall Council’s housing register

Over 55? Our wellbeing schemes could suit you

Our wellbeing homes are dedicated developments designed to help you live life to the full for longer, with access to extra support should you need it. To find out more, sign up to our housing register, If you are already a whg customer you can speak to your Community Housing Officer for more information.

Find out more

Market rent

You may see some of our homes available for market rent on sites like Rightmove or Zoopla. If you are interested please apply through the site as advertised.

Own it your way with shared ownership

Buying a home could be more affordable than you think. Shared ownership is an ideal way for first-time buyers to purchase a share in a new property. We have homes for sale in many locations across the Midlands.

Find out about shared ownership

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FAQs

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How do I apply for a whg home?
You can check your eligibility for our housing waiting list by taking our online questionnaire. whg has a very high demand for homes. Waiting times depend on what type of home you are looking for but can be at least a year, and in some cases much longer.
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Can I get a whg home straight away? If not, how long will I be waiting?
Demand for our homes is high, so you will not be offered a home straight away. It can sometimes take years to be offered a home. Waiting times depend on what type of home you are looking for. If you are in urgent need of housing please contact your local authority for further guidance and support.
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Who can join our housing register?
To sign up to our housing register you must meet the eligibility criteria set out in our Allocations Policy. This is based on your right to rent and other information about your household, including your personal and financial circumstances.
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I’m a customer and my home is no longer suitable. I’d like to move to another whg home. How do I apply?

You can check your eligibility for our housing register to see if you can join it.

If you rent a home with us and would like to move, the quickest and easiest way is to swap your home with someone else. This is called a mutual exchange.

We have signed up to the nationwide mutual exchange scheme HomeSwapper, which means our customers can use the service for free. Find out more about mutual exchange.

If you feel your home is no longer suitable due to a disability or medical issue, our aids and adaptations team may be able to help. Depending on your circumstances it may be more appropriate for you to join the council’s list.

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What if I need help registering?
Signing up is simple and easy to do, so we encourage you to try it first. If you still need help, call us on 0300 555 6666.
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Why can’t I see any properties available to bid on?
If you can’t see any properties to bid on this means there we have none available. Demand for our homes is exceptionally high. We only have a small number of properties available to rent each year and are prioritising those in greatest need. Homes will be shown here as soon as they are available to bid on. Applicants are advised not to contact us about housing availability as we are unable to indicate when properties will be advertised.
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How will I be updated on the progress of my application for a home?
When an advert has closed our team works through all applications to shortlist them. This can take time, depending on how much needs to be done on the home. We know it can be an anxious time so, as soon as we have information, we update the ‘applications’ section of Myhub. If you are top of the list for a home you have applied for, we will contact you to talk about next steps.
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I’m homeless. Can I apply for a property with you?
If you are homeless or at risk of homelessness, please contact your local authority in the first instance. If you are in the Walsall borough this will be Walsall Council, who will provide housing advice.
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I’m interested in your properties outside Walsall. How do I register my interest?
We allocate all our homes outside the Walsall area to the local authority where the property is located. You should register with the relevant local authority who will then nominate you to whg for a home if applicable.
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Do I need home contents insurance if I rent a whg home?
We are not responsible for any belongings in your home. You need to ensure you have home contents insurance to protect you in case of fire, flood, theft, vandalism or burst pipes. We advise taking out cover through the Home Contents Insurance scheme we offer to all customers, or you can arrange cover yourself with another insurance provider.
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Can I appeal a decision that has been made about my application for housing?
If you are unhappy with an allocations decision, or believe you have been treated unfairly, you have the right to appeal our decision. This can be done through our complaints process.