We understand that antisocial behaviour can really spoil your enjoyment of your home and neighbourhood and will do all we can to ensure you feel safe in your community.
What is antisocial behaviour?
Antisocial behaviour (ASB) is when someone’s activity or behaviour makes you feel harassed, frightened or distressed. For it to be considered as ASB the activity needs to be frequent or persistent and have a major impact on you or the wider community.
If your neighbour is noisy, or you don’t see eye-to-eye about an issue, the first step is to talk to them and try to resolve the issue peacefully. Your neighbour may not even realise they are causing you problems .Only do this if you feel safe and comfortable to do so.
How to report ASB
There are several different agencies involved in tackling anti-social behaviour. For whg customers, the main three are the police, your local authority and ourselves. We all have different powers and responsibilities so working together is the best way to find a solution.
You can report non-urgent ASB to us on 0300 555 6666.
In an emergency
If you believe a crime is being committed, or if you have been threatened or assaulted please report it to the police immediately. In an emergency call 999 or non-emergency call 101.
What is not classed as antisocial behaviour?
Normal, everyday activities or problems due to different lifestyles are not normally classed as ASB. As a general rule we will not usually take action on these types of issues.
Everyone has the right to live without fear or abuse in their own homes and communities. If you’re a victim of any form of domestic abuse, or feel at risk, we can offer a range of advice and support.
If you or someone else is in immediate danger please call 999 and ask for the police.
We work closely with Black Country Women’s Aid. You can also ring the National Domestic Violence helpline on 0808 2000 247. Refuge specialise in supporting women suffering domestic violence, and ManKind Initiative specialise in supporting men.
ASB case review – how to request a review of your case
If you have reported ASB and don’t believe enough has been done by the agencies involved to help, you can request a review of your case.