Whether you are calling or emailing about a repair, rent or a general enquiry, our friendly and professional team are here to help.
Customer services centre (calls)
Monday – Friday: 8am – 6pm
Saturday: 8am – 1pm
Emergency repairs: 24/7
Reach out to your Community Housing Officer
When it comes to your home, we understand that not everything can be done over the phone or online. Your Community Housing Officer will be here to help you and your neighbours when you need it.
Don’t know the name of your Community Housing Officer?
Our customer services team will put you in touch, just call 0300 555 6666.
Manage your home online
We’ve made it easy to manage your home online. Simply sign in or sign up using your name, date of birth and National Insurance or rent account number.
Hatherton Street reception
Monday – Friday: 9am – 5pm
100 Hatherton St
Press and media enquiries
If you have a press or media enquiry and would like to speak to our press team please email Media.Enquiries@whgrp.co.uk