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Contact us

Whether you are calling or emailing about a repair, rent or a general enquiry, our friendly and professional team are here to help.

Customer services centre (calls)

Monday – Friday: 8am – 6pm
Saturday: 8am – 1pm
Emergency repairs: 24/7

From 10 April our customer services centre will be open from Monday – Friday only.

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Reach out to your Community Housing Officer

When it comes to your home, we understand that not everything can be done over the phone or online. Your Community Housing Officer will be here to help you and your neighbours when you need it.

Don’t know the name of your Community Housing Officer?

Our customer services team will put you in touch, just call 0300 555 6666.

Our offices

Hatherton Street reception

Monday – Friday: 9am – 5pm

100 Hatherton St

Press and media enquiries

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If you have a press or media enquiry and would like to speak to our press team please email

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Let’s chat…

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