Your tenancy agreement

Your individual tenancy agreement explains your rights and responsibilities, how your rent and services work and what to do if issues arise.

If you breach your tenancy agreement you risk losing your home.


Here to help with your tenancy

Our priority is to keep customers feeling safe and secure in their homes. Your Community Housing Officer can provide guidance on any housing or tenancy issues.


Ending your tenancy

If you want to end your tenancy, sign in and visit ‘My tenancy’. Or you can complete and return a notice to quit form, or contact us.

Please check your tenancy agreement to see how much notice you need to give.


Customer policies

Our customer policies help you understand your rights, your responsibilities and how we support you as your landlord.


Service standards

Our service standards reflect our commitment to you. They set out what we will do and when in key areas, making it easy to see what you can expect from us.


Right to Buy and Right to Acquire

You may be eligible to buy your whg home at a discount through the government’s Right to Buy or Right to Acquire scheme. 

Find out more about the schemes and whether you’re eligible:


Garages

You can apply to rent a garage from us to store items or park a vehicle.

We have a limited number of garages and they do not become available very often, so there may be a long wait. Once you have joined the waiting list, we will contact you when a suitable garage is available.

Any items stored in a garage are kept there at your own risk.

Rent for garages is reviewed each year and may increase.