The rent you pay goes towards managing and maintaining homes, as well as investing in our communities. Your rent is due in advance. If you are having problems paying your rent, we are here to help.
Here to help
Our priority is to keep customers feeling safe and secure in their homes. If you are experiencing financial difficulty we can help. Remember, the sooner you tell us, the faster we can offer support.
Manage your rent account online
We’ve made it easy to manage your rent payments online. Simply sign in or sign up using your name, date of birth and National Insurance or rent account number.
Paying times that suit you
You can pay your rent weekly, fortnightly or monthly on the day that suits you. As part of your tenancy agreement we do ask that you stay one payment ahead, and your account is kept out of arrears.
How do I make a payment?
How can I check my rent account?
The quickest and easiest way to check your rent account is online. Sign up or sign in to get started.
Alternatively, you can ask for your latest rent statement by calling us on 0300 555 6666 (Monday-Friday 8am-6pm, Saturday 8am-1pm) or emailing email@example.com (we usually respond within five working days).