Demand for our homes is high, so you will not be offered a home straight away. It can sometimes take years to be offered a home. Waiting times depend on which band you are in and what type of home you are looking for. For more information, visit our choose & move page and read the FAQ ‘What is a band?’ You can also read our Housing options pack under publications on our website.

If you are homeless or at risk of homelessness, please contact your local authority in the first instance. If you are in the Walsall borough this will be Walsall Council, who will provide housing advice.

We allocate all our homes outside the Walsall area to the local authority where the property is located. You should register with the relevant local authority who will then refer you to whg for a home if applicable.

If you do not meet the criteria, we offer various alternatives such as shared ownership or market rent homes. To find out more, call our friendly Customer Service Team on 0300 555 6666.

We offer homes to people with disabilities who might need an adapted or purpose-built property. Our choose & move service is designed to match you with a home that suits your requirements. You will be asked to provide any relevant information when you register so we understand your needs.