Shape what we do
Our Customer Voice Team are here to listen to your views and help you shape and influence the services you receive from us.
How to get involved
There are lots of ways you can join our community of involved customers, from taking part in one-off surveys to joining the Board – we’ve created a menu of options to suit all lifestyles.
Join our online community
the loop is your online customer
Share your ideas with us, take part in projects that interest you, hear what we do with your feedback and be the first to learn about new opportunities to have your say.
To access the loop simply sign in or sign up to manage your home online.
Where you live
Join us at a listening space or estate walk, or become a block champion to help us monitor your building.
Look out for us in communal rooms or other community centres in your local area.
In the office
Join a focus group in our offices and meet the teams who provide your services.
At our regular customer events, not only will you get to meet new people, it comes with the added benefit of knowing you’re making a difference to your community.
Join our customer group
Have your voice heard and find out how you can get involved all year round.