Shape what we do
We are creating more ways for our customers to get involved in what we do, and have their say on how we do it.
How to get involved
There are lots of ways you can join our community of involved customers, from taking part in one-off surveys to joining the Board – we’ve created a menu of options to suit all lifestyles.
On the go
Not got much time? Become one of our on-the-go customers and take part in quick surveys sent straight to you online or in the post.
At home
If you have more time or would like more involvement, our ‘at home’ option means you can join online customer networks on specialist topics. We may also invite you for a face-to-face chat or quick phone call to hear your views.
In your community
Take part in listening and service design sessions that we host in your communal rooms or other community centres in your local area. A great way to collaborate and meet other like minded customers.
In the office
Sometimes we like to hold focus groups in our offices. This is a great way to have your voice heard and meet our other colleagues from across the business.
Events
At our regular customer events, not only will you get to meet new people, it comes with the added benefit of knowing you’re making a difference to your community.
Join our customer group
Have your voice heard and find out how you can get involved all year round.
