Home adaptations
Sometimes we might need to make modifications to your home like installing handrails or lever taps. If you or a family member are struggling with day-to-day activities within the home, please contact us.
Customer story
“The wet room whg installed has made a huge difference. Now I can sit down while I have a shower – it’s made life so much easier.”
Sandra, whg customer
Need assistance?
Our trained team are on hand to deal with any aids and adaptations requests. Arrange to speak to a specialist by calling the number below
FAQs
What do I do if I need a handrail or other changes in my home?
If you or a family member are struggling with day-to-day activities in your home, you may need some adjustments. To request a home visit to discuss this, call us on 0300 555 6666.
There are usually three options:
- Minor adaptations – small changes (like rails) which can be installed by our repairs and maintenance team.
- Major adaptations – more complex changes such as installing a stairlift or level-access shower. Your local authority is responsible for these and will arrange an assessment by an occupational therapist.
