Simple steps for fire safety
Your safety is our priority. We want you to feel safe, confident and supported in your home.
How to reduce the risk of a fire in your home
- Test your smoke alarm regularly.
- A working alarm could save your life.
- Make sure you know your escape route and think about how you would get out if a fire started.
- Keep hallways, stairs and communal escape routes clear so everyone can leave quickly if needed.
- Fire doors should always be kept closed and should not be wedged open, as they help stop the spread of smoke and flames.
If a fire does happen, alert everyone in your home and leave straight away. Close doors behind you as you leave.
If there is smoke, crawl along the floor where the air is clearer. Once you are safely outside, call 999 and ask for the fire service.
Do not go back inside for any reason.
Fire safety in the home
If you notice anything in your building that could be a fire risk, please tell us as soon as possible.
Reporting concerns early helps us keep everyone safe.
E-bike and e-scooter safety
E-bikes and e-scooters use lithium-ion batteries. If they are not charged or stored safely, they can cause serious fires.
In 2023, 11 people lost their lives in fires involving e-bikes and e-scooters, and many more were injured.
You can reduce the risk by:
- Charging batteries away from bedrooms and escape routes, and never charging them while you are asleep or out of your home.
- Always unplug the charger once charging is complete.
- Use the correct charger for your battery and buy any replacements from a reputable seller.
Taking these simple steps can make a big difference to your safety and the safety of your neighbours.
Barbecue and fireworks safety
In most of our homes, you can use a barbecue in your garden.
You must not use barbecues indoors or on a balcony.
- Place your barbecue on level ground and keep it well away from sheds, fences, trees and anything flammable.
- Supervise children closely and keep pets away.
- Barbecues can give off carbon monoxide fumes for several hours after they go out, so never bring them indoors.
Large public displays are the safest way to enjoy fireworks. In most of our homes, you can use fireworks in your garden, but you must not set them off near your home or on a balcony.
Always follow the safety guidance provided by West Midlands Fire Service.
