whg signs up to new resilience research initiative

• 26th November 2020

Corporate news

whg has signed up to The HACT resilience research initiative, which aims to develop a framework to understand and measure resilience in social housing.

Fay Shanahan whg’s Corporate Director of Operations said: “Resilience has always been important, but this has been brought into sharp focus as a result of the global pandemic. Businesses, communities and individuals are being tested in ways not seen for a long time. As a social housing provider and an anchor institution, we have responded to the pandemic by stepping up significantly our support to customers.

“This has been very well received, but we’re not out of the woods yet. To sustain tenancies and prevent evictions in the longer term, we are focussed on building the resilience of our customers and communities. We are therefore really pleased to be part of this important HACT research initiative.”

The first phase of the research initiative will run from December 2020 – March 2021. It will involve qualitative engagement with the sector to understand how stakeholders interpret and understand resilience in social housing, as well as a review of relevant literature, before developing a framework for measuring resilience.

The second phase will run from March – July 2021. It will involve partners testing the framework, building capability and enhance their data collection processes. The initiative will conclude by creating recommendations for applying and implementing the framework.

To find out more about the resilience project, please contact Dr Frances Harkin, Head of Research at HACT.