Hate crime
Everyone has the right to live in a safe and welcoming community. Hate crime is a serious offence and we will take action where it occurs.
What hate crime is
Hate crime is a criminal offence committed against someone because of who they are or what they believe.
It means crimes towards someone because of their:
- disability
- race
- religion or belief
- sexual orientation
- transgender identity.
Hate crimes can include:
- threatening behaviour
- assault
- robbery
- damage to property
- harassment
- online abuse
- encouraging others to commit hate crimes.
Reporting hate crime
If you have experienced or witnessed hate crime, it is important to report it.
You can report it to the police:
- call 999 if the crime is happening now or someone is in immediate danger
- call 101 for non-emergencies
- report online through the True Vision website, a national police service for reporting hate crime
You can also report hate crime to us by:
- using the reporting tool in your online account: find it in My neighbourhood
- calling 0300 555 6666
- visiting one of our offices.
What we will do
If you report hate crime to us, we will:
- listen to your concerns and understand the impact on you
- agree an action plan with you
- work with partners such as the police where needed
- keep you informed about the progress of your case
Where informal action has not worked, or the situation is more serious, we may take formal action. This could include injunctions or, in the most serious cases, seeking possession of a home.
In an emergency
If a crime is happening now, you are in danger or you have been threatened or assaulted, contact the police immediately.
Emergency: 999
Non-emergency: 101







