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Coronavirus information and updates for customers

Our office receptions are CLOSED unless you have a prior appointment. Please do not visit us without one.
Click here to book an appointment.

The government has instructed us all to continue to stay alert to control the virus. You should: 

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible)
  • wash your hands regularly.

Support, guidance and frequently asked questions

We have set up this dedicated coronavirus information page to help answer any questions you may have regarding financial and practical support, whg services and any other changes.

We will keep the page updated with the latest information for our customers, so please take a look and get in touch with us if you need further advice regarding your situation.

Rent and money matters

We want to reassure you that no-one will lose their home as a result of the coronavirus outbreak.

whg service updates

To keep you informed about the status of all our services, we have created a chart which shows each of our services and whether they are running as normal.

Extra support

We will provide as much support as we can to help you through this uncertain time.

Domestic abuse

If you are currently experiencing or have experienced domestic abuse you might be worried about staying at home with someone who is harming you.

Scams and fraud

There has been an increase in the number of fraud cases since the coronavirus outbreak, so we’d like to take this opportunity to remind you to be alert and on the lookout for scams.

Customer safety and wellbeing notices

Please read and take notice of the advice on this page in order to keep us all safe, allowing whg and the emergency services to use our time in the most valuable way during this crisis.

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About us

We provide affordable, good quality homes and community-based services to the region.

Homes to rent

whg has affordable, good quality homes to rent across the Midlands.

Homes for over 55s

whg cater for all walks of life, with a range of Wellbeing Homes for customers over the age of 55.