Unveiling our new fleet: A faster, more reliable service for customers

We’re excited to announce the replacement of our old fleet with over 230 new vehicles, ensuring we continue to provide vital services to more than 40,000 customers.

These vehicles will be gradually delivered over the coming months, enabling us to provide a faster, more responsive repairs and maintenance service. Replacing our aging fleet – some of which were nearly 12 years old – these new vehicles will significantly improve our ability to maintain and repair your home, helping us serve you more efficiently and effectively.

What this means for you

With our new vans on the road, you can expect:

• Enhanced service quality: Equipped with the right tools and materials, the vans will help us complete your service faster and more smoothly.
• Improved reliability: With more dependable vans, you’ll experience fewer breakdowns and more consistent service visits.
• Increased efficiency: Thanks to the new vans, we can complete your service faster, with minimal disruptions.

We’re investing in this upgrade to make sure we continue to provide you with the best possible service. This new fleet is just one of the many steps we are taking to keep our community well maintained and comfortable.

Director of Home Maintenance Services, Nigel Harris, said: “After more than seven years on the road, our previous vans has reached the end of their life cycle.

“This new fleet will enable us to better respond to the needs of our customers while also improving our carbon footprint.  Having a new fleet helps to achieve improved vehicle reliability and keeping the vehicle on the road helps towards whg continuing in maintaining excellent services to our customers

“Our vans are one of our most recognised assets and we are delighted to reveal a brand new look to the vehicles, have already begun to hit the roads.”