Tackling antisocial behaviour: Legal action brings relief to Bentley community

  • 19th February 2026

  • Customers

A tenancy in Montgomery Road, Bentley has been ended after a court granted possession of the property following persistent and serious antisocial behaviour that had a significant impact on neighbours.

The eviction follows ongoing reports of disorder, drug-related activity and intimidation linked to the address. Residents raised concerns about feeling unsafe in shared spaces and experiencing ongoing disruption to daily life.

Despite a partial closure order being issued in August 2025, alongside formal warnings and other enforcement measures, the behaviour continued. whg therefore pursued possession proceedings through the courts, and the tenancy was brought to an end earlier this month.

Throughout the case, whg worked closely with West Midlands Police and other local partners to gather evidence and support affected residents.

As with all reports of antisocial behaviour, the situation was investigated thoroughly and proportionate steps were taken at each stage, with enforcement action taken only after other interventions failed.

Sarah Clarke, Director of Housing and Customer Services at whg, said:
“Our priority is always to ensure customers feel safe and secure in their homes. This case had a serious and prolonged impact on the wider community, and we explored every available option to resolve the situation before taking enforcement action.

“Eviction is always a last resort, but where behaviour continues and causes harm to others, we will act. We are grateful to residents who came forward with information and to our partners for their support in bringing this matter to a close.”

whg encourages customers experiencing antisocial behaviour to report concerns so they can be investigated promptly and appropriate action taken.

What happens when you report antisocial behaviour (ASB)

We understand that antisocial behaviour (ASB) can really spoil your enjoyment of your home and neighbourhood, and we will do all we can to make sure you feel safe in your community.

We take every report seriously and want you to feel supported and listened to. Here is what you can expect from us when you report ASB.

ASB FAQs

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Who is responsible for dealing with ASB?
Many local organisations – including the police, local authorities, and social housing landlords – have different powers, roles and responsibilities to help and support those experiencing ASB. We work closely with partner agencies to tackle issues jointly, giving us greater powers to improve people’s lives.
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How do I report antisocial behaviour?
Report it to us using our reporting tool online. Simply sign in or sign up and go to ‘My neighbourhood’. Or you can report ASB to us on 0300 555 6666. If you believe a crime is being committed, or if you have been threatened or assaulted please report it to the police immediately. In an emergency call 999 or non-emergency call 101.
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How does whg deal with antisocial behaviour?
We will respond to and start an investigation into all reports of ASB from customers as quickly as possible, and always within five working days. We work with our partners, including the police and local council, to take proportionate action against those causing ASB where the issues are evidenced. We will use the full range of enforcement tools and legal powers available where it is reasonable and proportionate to do so. This could include formal warnings, legal actions, tenancy actions, or referrals internally and to our partner agencies where support needs are identified. More details of our approach to ASB can be found in our Antisocial Behaviour Policy.
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What can I do about noisy neighbours?
Noise nuisance is a common complaint but not normally considered antisocial behaviour unless it is excessive and regular. Some noise is part of everyday life, especially if you live in a block of flats. This includes things like car horns, doors slamming and children playing.  The first step is to have a chat with your neighbour as they may not realise that their noise is affecting you. If this does not resolve the issue please let us know as there are steps we can take. Your council also has a duty to investigate noise levels that could be harmful to health. If you believe this to be the case you should ring your council’s environmental health team. If you believe the noise might be due to a domestic incident, for instance you can hear shouting, screaming or banging, you should call the police on 999. For more information, visit our dedicated noise nuisance webpage.  
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Can I make an anonymous report of ASB?
Yes, you can. However, it may limit the actions we will be able to take on your behalf as it is very difficult for us to investigate cases of ASB or take action against perpetrators without your support.
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