You have the right to exchange with the assured or secure tenant of a council or housing association anywhere in the UK. We can only defer or refuse your exchange if you or the person you want to exchange with:
• has rent arrears
• is in breach of the tenancy agreement
• would be moving to a home that would be unsuitable (eg the home is too large, too small or has medical adaptations that you or they do not need)
• has outstanding repairs caused by damage or neglect.
We have 42 days from the date we receive your completed application form to make a decision.