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What you need to know about applying for a whg home.

We are making some exciting changes to our Choose & Move service, simplifying the registration process and allowing all customers to access the service through their mobile or smart device.

If you are already registered with Choose & Move, you will have been contacted regarding updates to this service. If you have not received any information from us, please make sure your application and contact information is up to date. We will need this to contact you about the new service.

In the meantime, any new customers looking for a whg home will need to complete the three step process below in order to start bidding.

1. Register on Choose & Move open-tab

This should take less than 30 minutes. During the registration you will need to provide National Insurance numbers for you and anyone else over the age of 16 who will be moving with you.

As part of the registration you will be asked to choose a memorable date and password. You will also be given a unique reference number. You will need to use all three each time you log in, so it is important that you keep them safe.

2. Complete a Social Housing Application open-tab

Once you have registered with Choose & Move, you will also need to complete a Social Housing Application before you can begin bidding for homes.

The Social Housing Application form can be found once you have logged in to Choose & Move. This form helps whg to determine your banding – the homes that you are eligible to apply for.

3. Start bidding! open-tab

Once your registration and Social Housing Application have been confirmed by whg, you will be able to log in and start bidding for homes.

Each home has its own letting criteria to make sure customers are matched with a property that is suitable for their needs. After you log in, you will only be shown those homes you are eligible to apply for. Some exceptions may include homes with age restrictions. These will be clearly marked and your bids will not be accepted if you do not meet the criteria.

You are limited to three bids per week.

Bidding opens at 9am each Thursday and closes at midnight each Tuesday.

Apply for a home

What is 'banding'?

The band you are in determines the types of homes you are eligible to apply (or ‘bid’) for.

How long will I have to wait?

Waiting times are difficult to predict. They can be affected by the type of home you are applying for, or the area you wish to live in.

Disabled applicants

Our Choose & Move service is designed to match you with a home that suits your needs.

Homeless applicants

whg is working to fight homelessness through proactive work from our housing teams.

Private rent

whg have a small amount of properties available for private rent.

Fast track homes

Sometimes we have a property that is ready or almost ready to let but we have not managed to find a new tenant.

Because we need to find someone quickly, we sometimes make these properties available to applicants who might not otherwise be eligible. We call these fast track homes.

if you need a home urgently and you have an open mind about where you want to live, you should regularly check to see if we have any fast track homes available.

if you are interested in a fast track home that you have seen advertised, you should first check that you meet any age or family related criteria.

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