Thought leadership
We aim to be a champion of social housing for the benefit of our customers and communities, using our voice, experience and position to positively influence change.
Sharing best practice
Our work has been shared in a number of national reports.
Our pioneering ACEing Asthma and Asthma Friendly Homes programmes, targeting childhood asthma, were used as a case study in the Chartered Institute of Housing and the Chartered Institute of Building’s guidance on Tackling Damp and Mould.
Our regeneration of the Grade II listed former Royal Hospital in Wolverhampton into an award-winning wellbeing scheme for people aged 55 and over was the subject of Housing LIN’s case study report A call for wellbeing: Nightingale House offers HAPPI placemaking in Wolverhampton.
TPAS published a case study looking at our approach to engaging customers from ethnic minority backgrounds as part of their series of reports on Ethnic Minority Voices in Tenant Engagement.
The Housing Ombudsman’s spotlight report Relationship of Equals featured a good practice case study on how we aligned housing and healthcare, including our ‘H Factor’ strategy and our social prescribing service.
The final report of the Holding on to Home study into tenancy sustainment in the social housing sector featured whg as one of its four case study landlords, analysing our approach to helping our customers retain their homes.
The NHF’s Better Social Housing Review Report – One Year On highlighted our decision to introduce 35 community housing officers as well as reducing the number of homes each officer manages, to support our customers and build successful communities.
Our partnership with the Black Country Integrated Care System and the community diabetes service to support 400 people with diabetes through a peer support model was highlighted in Diabetes UK’s Tackling Inequality Commission Report.
We co-authored a report with PlaceShapers and the NHF called Going freestyle: what happens when the rulebook is taken away investigating the impact changes brought in during the Covid-19 pandemic had on working practices in housing associations, focusing on working patterns, financial support for customers, and enforcement action.
Our work on tenancy sustainment, particularly during the Covid-19 pandemic, featured as a case study in the Kerslake Commission on Homelessness and Rough Sleeping’s progress report.
The NHF’s report Every decision about care should be a decision about housing featured a case study on our work with housing and health, including our Kindness Champions, our Diabetes Champions, and our wider social prescribing team.
