Skip to main content
For your safety it is important that

When these checks are due, we will write to you to let you know. For your safety, it is important that you allow us access to your home to complete them.

If you smell gas

Contact whg and Codent on 0800 111 999

  • Do not turn electric switches on or off, or do anything else that could create an electrical spark;
  • Do not smoke;
  • Do not use naked flames or put out any that are present;
  • Turn off your gas supply at the meter;
  • Open your doors and windows;
  • Keep people away from the area;
If you have received a letter advising that a check is due, you should contact us to book it as soon as you can.
Gas servicing

whg have a legal requirement to carry out annual gas safety checks of all gas appliances in our properties.  Faulty appliances can cause explosions and can also give off potentially fatal carbon monoxide fumes.

Each year, we write to our customers to let them know that a gas inspection is due. We need to gain access to the property to carry out the inspection which takes about an hour and a half and is completed by a Gas Safe registered engineer.

If you don’t allow us access to your home you are in breach of your tenancy agreement and we will take strong action, through the courts if necessary, to preserve your safety and that of your family and neighbours.

Electrical maintenance

whg have a legal requirement to carry out electrical safety checks of all electrical appliances in our properties.

When it is due, we write to our customers to let them know that an electrical inspection is due. We need to gain access to the property to carry out the inspection which is completed by an NICEIC registered engineer. If you don’t allow us access to your home, you are in breach of your tenancy agreement and we will take strong action, through the courts if necessary, to preserve your safety and that of your family and neighbours.

Quote icon

I was a bit worried about Universal Credit, but I feel much more confident now.”

Lisa
'UC Savvy' workshop attendee
Benefit Calculator

Our calculator can help you to plan your monthly income and spending.

What are you looking for?

These popular pages may help…

Get involved

Get involved and keep up with what’s happening.

Wellbeing

Advice and support services to help you manage your work, finances, health and more.

My account

Everything you need in one place, from paying your rent to reporting a repair.