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All you need about to know about repairs

Report a repair

The quickest and easiest way to report and manage repairs is online through My whg.

Annual servicing

whg have a legal requirement to carry out annual gas safety inspections and regular electrical condition inspections in all of our properties.

Our standards

Our repairs standards set out the service you can expect from whg.

whg Repairs Guide

This document explains what whg will do to maintain and repair your home.

Frequently Asked Questions: Repairs

If there is a problem with your home, the whg repairs service may be able to help.
However, certain repairs are the responsibility of the customer. You can use the guidance here to find out what we’ll be able to help with, and the ways you can report any issues you’re having. If the problem presents an immediate risk to safety, security or health, you must call us on 0300 555 6666 (24/7).

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My account

Everything you need in one place, from paying your rent to reporting a repair.