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At whg, the safety of our customers remains our first priority and we want to make you aware of where you can go for help and advice if you have any concerns about a possible safeguarding problem in your community.

Abuse and neglect can take on many forms. This includes:
  • Domestic Abuse – any incident of threatening behaviours, violence or abuse between adults who are or have been in a relationship together, or between family members, regardless of gender or sexuality.
  • Sexual Abuse – Any incident of unwanted sexual contact or behaviour forced upon another person
  • Physical Abuse – Any intentional act causing injury or trauma to another person by way of bodily contact
  • Psychological Abuse – A form of abuse, characterised by a person subjecting, or exposing, another person to behaviour that may result in psychological trauma, including anxiety, chronic depression, or post-traumatic stress disorder
  • Financial Abuse – The illegal or unauthorised use of a person’s property, money, pension book or other valuables (including changing the person’s will to name the abuser as heir), often fraudulently
  • Discriminatory Abuse – This includes some forms of harassment, slurs or unfair treatment relating to race, gender and gender identity, age, disability, sexual orientation and religion
  • Neglect – Not being provided with enough food or with the right kind of food, or not being taken proper care of. Not being helped to wash or change dirty or wet clothes, not getting a person to a doctor when they need one or not making sure they have the right medicines all count as neglect.
  • Female Genital Mutilation – all procedures involving partial or total removal of the external female genital organs or any other injury to the female organs for non-medical reasons
  • Human Trafficking – Human Trafficking involves men, women and children being brought into a situation of exploitation through the use of violence, deception or coercion and forced to work against their will
  • Modern Slavery – Illegal exploitation of people for personal/commercial gain. Victims are trapped in servitude that they were deceived or coerced into.
Did you know…
  • There were 109,145 individuals that were the subject of a safeguarding enquiry in 2016/17? This is an increase of 6 per cent on 2015-16. 60 per cent were female and 63 per cent were aged 65 or over
  • 364,605 concerns of abuse were raised during 2016-17, equating to an average of just under 1,000 per day.
  • The most common type of risk was Neglect and Acts of Omission, which accounted for 35 per cent of risks.
  • The location of risk was most frequently in the home of the individual at risk – 44 per cent of enquiries.
  • There were over 58,000 childrenidentified as needing protection from abuse in the UK in 2016
  • Reports of sexual offences against children have increased in the UK.

A safeguarding concern can sometimes be difficult to spot, but if in doubt, talk it out. Please contact the local Safeguarding Board:

If you think there is a risk of immediate danger, please do not hesitate to call the police on 999 or you can dial 101 if it’s not an emergency.

*Statistics taken from Safeguarding Adults Collection (SAC) Annual Report, England 2016-17 and www.nspcc.org.uk

whg has pledged to take action to support victims of domestic abuse as part of the national Make a Stand campaign.

whg has pledged to take action to support victims of domestic abuse as part of the national Make a Stand campaign.

The Make a Stand pledge was developed by the Chartered Institute of Housing in partnership with Women’s Aid and the Domestic Abuse Housing Alliance.

As part of the pledge, whg has agreed to make four focused commitments to provide support for people experiencing domestic abuse:

  • Put in place and embed a policy to support residents who are affected by domestic abuse
  • Make information about national and local domestic abuse support services available on our website and in other appropriate places so that they are easily accessible for residents and staff
  • Put in place a HR policy, or amend an existing policy, to support members of staff who may be experiencing domestic abuse
  • Appoint a champion at a senior level in our organisation to own the activity we are doing to support people experiencing domestic abuse.

Our commitment to Make a Stand reinforces whg’s already extensive approach to safeguarding awareness and action, through robust policies and procedures and work with partner agencies.

For more information about the Make a Stand pledge visit cih.org/make-a-stand 

Domestic abuse concerns can sometimes be difficult to spot, but if in doubt, talk it out. Please contact the local Safeguarding Board:

Adult safeguarding: 0300 555 2922
Child safeguarding: 0300 555 2866
Email: initialintake@walsall.gov.uk

If you think there is a risk of immediate danger, please do not hesitate to call the police on 999, or dial 101 if it’s not an emergency.

Do you need any help?

Get in touch with us

Useful Documents
whg Domestic Abuse Customer policy
whg Anti-Social Behaviour policy

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