We are one of the Midlands' leading and most successful providers of affordable homes.

The quickest and easiest way to report and manage repairs is online through My whg.


But if the problem presents an immediate risk to safety, security or health, you must call us on 0300 555 6666 (24/7).

Before reporting a repair, please refer to our online guidance or your repairs handbook.

Report a repair online

Digit and Ali say:


The quickest and easiest way to report a repair is online using My whg!

Who are we?

Go to My whg

Other ways to report a repair

You can also report a repair using the form below, but you will need to contact us if you need to make any changes or cancellations.

Reporting a repair through My whg instead will allow you to manage this yourself.

Give as much detail as possible, including the room/location the problem is in
Please tick if we should NOT schedule the repair during school run times.

whg will keep your personal information secure and confidential in line with the Data Protection Act 2018. More information about how we process your personal information can be found in our Privacy Notice.


Self help videos

Our self help videos could help you quickly 
fix your repair instead of booking an engineer.