As your landlord, whg are committed to providing you with an excellent service. Over the last four years the cost of providing services and maintaining our homes has continued to rise whilst the rents we charge have been reducing.
The way that Housing Associations set their rents is determined by Government regulation. For the last four years, whg like all other housing associations, has been required to reduce rents by 1% a year. This is changing.
The Government’s 2020 Rent Standard, which guides how rents will be set for the five years from April 2020, says that Housing Associations can now increase social and affordable housing rents by a maximum of inflation plus 1%.
In February 2020 you will receive the usual written notice of the April rent change and we wanted to let you know in advance that you may see an increase to your rent charge.
Implementing the rent increase will allow us to:
- continue to provide and improve the services we deliver to you
- continue to invest in maintaining and improving our homes through day-to-day repairs and planned maintenance programmes
- build more homes for people in housing need.
We continue to be mindful of the financial climate and we know from time to time, some customers may struggle to pay their rent.
- We have put together a list of Frequently Asked Questions about this year's rent changes to help make things clear. You can find these below.
- Always pay your Rent First. Your home may be at risk if you do not pay your rent. Your rent to whg is payable every week and all rent is due in advance for the week ahead.