We are one of the Midlands' leading and most successful providers of affordable homes.

Get involved

At whg we want all of our customers to be happy with the service we provide and that means listening to what you have to say.

Giving us your views will help us to understand what our customers expect from us so we can shape and improve whg services to meet your needs.

Have your say

You have the right to have your voice heard on matters that affect you, and there are plenty of other reasons to get involved:

  • your involvement will make a real difference – this is your chance to influence the decisions that affect you and all of our customers.
  • you will learn new skills and gain new experience
  • it can help build self confidence
  • you will gain a greater understanding of how we work
  • it's fun!

Our Customer Voice Strategy explains more about the ways we engage with our customers.

There's something for everyone and we're recruiting now!

We understand that finding the time to get involved can sometimes be difficult, so we have a range of opportunities for all of our customers to be part of it.

Some take just a few minutes, others longer - but we're embracing digital technology so there’s a way for everybody to have their say however much time they have.

  • Rachel Lingard, whg customer

    "Being an involved customer helps to capture the essence of work that goes into the passion and care whg have for their customers and staff alike.

    "It's not only rewarding for all volunteers to be involved and support change, but to see great outcomes from the work we deliver. Come and join the team - we'd love to hear from you!"