Report a repair

The quickest and easiest way to report and manage your repairs is by using My whg, our online service.

If this is your first time using My whg, you will need to register for an account.

Go to My whg

Before using this service, please refer to your repairs handbook. For more information about whg repairs, please click here.

If the problem presents an immediate risk to safety, security or health, you must call us on 0300 555 6666 (24/7).

Other ways to report a repair

You can also report a repair using the form below, but you will need to contact us if you need to make any changes or cancellations. Reporting a repair through My whg instead will allow you to manage this yourself.

Give as much detail as possible, including the room/location the problem is in
Please tick if we should NOT schedule the repair during school run times.

whg will keep your personal information secure and confidential in line with the Data Protection Act 2018. More information about how we process your personal information can be found in our Privacy Notice.

Other ways to report a repair: