The quickest and easiest way to report and manage your repairs is by using My whg, our online service.
If this is your first time using My whg, you will need to register for an account.
Before using this service, please refer to your repairs handbook. For more information about whg repairs, please click here.
If the problem presents an immediate risk to safety, security or health, you must call us on 0300 555 6666 (24/7).
Other ways to report a repair
You can also report a repair using the form below, but you will need to contact us if you need to make any changes or cancellations. Reporting a repair through My whg instead will allow you to manage this yourself.
Other ways to report a repair:
- call us on 0300 555 6666 (Mon-Fri 8am-8pm, Sat 8am-1pm)
- visit your local office