Annual servicing and maintenance

whg have a legal requirement to carry out annual gas safety inspections and regular electrical condition inspections in all of our properties. 

When these checks are due, we will write to you to let you know. For your safety, it is important that you allow us access to your home to complete them.

If you have received a letter advising that a check is due: call us on 0300 555 6666 from 8am-8pm Monday to Friday or 8am-1pm on Saturday.

  • Gas servicing

    whg have a legal requirement to carry out annual gas safety checks of all gas appliances in our properties.  Faulty appliances can cause explosions and can also give off potentially fatal carbon monoxide fumes.

    Each year, we write to our customers to let them know that a gas inspection is due. We need to gain access to the property to carry out the inspection which takes about an hour and a half and is completed by a Gas Safe registered engineer.

    If you don't allow us access to your home you are in breach of your tenancy agreement and we will take strong action, through the courts if necessary, to preserve your safety and that of your family and neighbours.

  • Electrical maintenance

    whg have a legal requirement to carry out electrical safety checks of all electrical appliances in our properties.

    When it is due, we write to our customers to let them know that an electrical inspection is due. We need to gain access to the property to carry out the inspection which is completed by an NICEIC registered engineer. If you don't allow us access to your home, you are in breach of your tenancy agreement and we will take strong action, through the courts if necessary, to preserve your safety and that of your family and neighbours.