Communities and neighbourhoods
A home is more than just your property, it’s the area where you live. We’re committed to creating communities and neighbourhoods that you can be proud of.
What we do
Our dedicated neighbourhood teams support the smooth running of your building, local area and more.
Your safety is our number one priority and we are committed to working with customers to maintain our high standards. If you have any concerns relating to building safety please get in touch immediately.
Every year we help customers stay safe in the areas where they live. We deal with anti-social behaviour (ASB), crime, domestic abuse and other issues that could impact the safety of customers. We operate CCTV systems and work closely with external partners such as the police and local authorities.
We like working with customers to keep our neighbourhoods clean and safe. We organise local events from estate walks to communal skips for neighbourhood clear outs.
Help us keep streets clear
We spend around £240,000 a year clearing up waste and unwanted items dumped on our estates. We believe this money could be spent on improving your communities. You can help us by:
Do you have a safety concern?
If you believe a whg customer to be the cause or victim of a safety issue, contact us by calling
In an emergency always call 999.
Who should I tell about pest problems?
If you notice a pest problem in your home or in a communal area – like rodent infestation or a wasp nest – please contact us or report it to your Community Housing Officer.
How can I get involved in more whg community activities?
How do I give feedback or make a complaint?
If things haven’t gone as you expected or you’re unhappy with something we did, please let us know. We’ll work with you to understand what happened and do our best to put it right.
You can do this by filling in our feedback form. Click here to access the form.