This form is for current customers who wish to view their account details. To apply for a home please visit our choose & move site.

We may use your email address to contact you about our latest news and events. We'll never pass your personal information onto any third parties.


You can check if you are entitled to Housing Benefit, Council Tax benefits or Tax Credits by using Walsall Council’s online benefits calculator.  You can also submit an official claim online, which is the fastest way to get your claim started. If there is a change in your circumstances, you must let Walsall Council know - you can do this online

Government changes to housing benefit came into effect in April 2013. To find out more visit our Benefit changes page.  

Our Money Advice Service can help you check your entitlements and any other benefits issues. Call us on 0300 555 6666 for help.

If you are in debt please contact us. Don't turn to illegal methods such as loan sharks to try to resolve your situation. Loan sharks lend money illegally and if payments are missed they often use intimidation or violence. If you have any information about loan shark activities please report it to the Loan Shark Project .

More help is available at Turn2us – a charitable organisation which helps people access money available to them.