This form is for current customers who wish to view their account details. To apply for a home please visit our choose & move site.

We may use your email address to contact you about our latest news and events. We'll never pass your personal information onto any third parties.

Benefit changes

Since April 2013 the government has introduced changes to benefits, affecting many of you who paid rent either in full, or in part, by housing benefit.

The changes meant that you may now receive less housing benefit if the government decided you have one or more 'spare' bedrooms.  For more information visit

Additional benefit changes will be introduced in Autumn 2016 resulting in a cap on the level of benefits claimants are entitled too. You can use the benefit cap calculator to find out how these changes may affect you.

There are a number of ways in which we can help you. You can talk to our Money Advice Service  for benefits and debt advice, set up a Direct Debit, consider moving to a smaller home or think about taking in a lodger.  You may also consider finding employment -  JobCentre Plus can help.

If you have any questions call one of our benefits and debt advice specialists on 0300 555 6666 or complete the form below.

Money Advice

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Welfare Reform