Performance - Walsall Housing Group Website

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Performance

Performance

We carefully monitor our performance to make sure that we are consistently performing to a high standard.  Each quarter we look at our targets and check how we are doing.

Our performance from April 2012 to March 2013:

  1. Anti-social behaviour
  2. Calls
  3. Complaints and compliments
  4. Repairs
  5. Satisfaction

Anti-social behaviour

Average time to resolve anti-social behaviour cases
Our target – 30 days
Our performance – 21.8 days

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