home insurance

whg strongly advises all tenants to take out household contents insurance. You can do this either through the scheme arranged by whg, or by making your own private arrangements.

Some tenants believe that we automatically insure their furniture, belongings and decoration against theft, vandalism or burst pipes. This is not the case. Unfortunately many people only realise this after the damage is done.

whg has made it easier for you to insure your belongings under a special household contents insurance scheme. The insurance is arranged with Aviva and is only available to whg tenants.

What is included in the policy?

  • Insurance for your furniture, TV, clothing, carpets and electrical goods.
  • Most of your household goods and contents are insured when in your home.
  • Also insured are theft of keys, freezer contents and liability to the public.
  • Insurance against fire, theft, vandalism and water damage.
  • Your contents are covered for loss or damage caused by specific events and occurrences.

Full details and limits are given in the policy booklet you receive when you are accepted into the scheme.

'New-for-old' insurance

The policy insures your contents up to five years old on a "new-for-old" basis, meaning they would be replaced as new if destroyed by an event insured by the policy. Therefore you should add up:
  • the value of items up to 5 years old at their current replacement cost as new, other than clothing and household linen
  • items over 5 years old and clothing and household linen at their current replacement cost as new, less an allowance for wear and tear.

How do I apply?

You will need to complete a form which is available from your local housing office, or to download here (opens in new window) (0.340MB) Adobe Acrobat File.   Make sure you answer all the questions, sign the declaration form and return it to your local housing office. If you need help to complete the form, please contact our Revenue Support Team on 01922 426719 or 01922 426723 or our customer service centre on 0300 555 6666. 
 

What happens next?

Once your application has been accepted, you will receive a copy of the policy booklet and a payment swipe card. The swipe card allows you to make your insurance premium payments at the Post Office or any retail outlet that offers PayPoint or payzone facilities. Alternatively, you can arrange to pay through Direct Debit by contacting our Revenue Support Team on the number above.