you are here: Home > customer publications
customer publications
whg publishes a range of publications for our customers, offering information and advice about our standards and services.
Click on any of the headings below to see what is available.
customer handbook
customer leaflets
the charter
customer newsletters
tenancy agreements
Repairs Handbook
All customers are issued with a repairs handbook. The purpose of this book is to provide you with information about our repairs service to customers. It will tell you what we need to know in order to arrange a repair to your home. It also contains instructions on how to do some simple tasks yourself.
If you are an existing customer and you haven't got a copy, please contact your local housing office.