customer handbook

We would like all of our customers to be happy with their homes and surroundings. We have therefore designed the customer handbook to help answer any questions you may have relating to your tenancy, your home, your neighbourhood and the services that we can provide.

The handbook offers practical advice on many of the issues you may come across during your tenancy. For more advice and help, please contact your local housing office where our colleagues will be happy to help.

Click on the link to download a copy of the Customer Handbook (new window).